Terms of Service
Terms of Service
Welcome to Faithwright Co. These Terms of Service explain the rules, rights, and responsibilities that apply when you browse our website, purchase our products, or use our Services.
Last Updated: November 4, 2026This website is operated by Faithwright LLC, doing business as Faithwright Co. The terms "we," "us," and "our" refer to Faithwright Co.
We provide this website and its related information, products, services, features, and tools (collectively, the "Services") through the Shopify platform.
By accessing or using our Services, you agree to these Terms of Service and our Privacy Policy . If you do not agree, please do not use the Services.
These Terms contain important information concerning warranties, limitations of liability, and your legal rights.
Access & Account
By using our Services, you represent that you are at least the age of majority in your jurisdiction or have the necessary permission to use the Services.
You agree to provide accurate, complete, and current information when creating an account or placing an order.
You are responsible for protecting your account credentials and for activities conducted through your account.
You may not sell, transfer, assign, or license your account to another person.
Our Products
We make reasonable efforts to display product descriptions, photographs, colors, and details accurately.
Actual colors and appearance may vary slightly depending on your device, screen settings, lighting, and product materials.
We do not guarantee that every product will appear identical to its on-screen representation.
We may update product descriptions, discontinue products, or limit purchase quantities when necessary.
Nothing in this section limits your rights concerning products that are defective or materially different from their description.
Orders
Placing an order constitutes an offer to purchase the selected products. Orders are subject to our acceptance, payment verification, and product availability.
Faithwright Co. may decline or cancel an order for legitimate reasons, including suspected fraud, pricing errors, or unavailable inventory, subject to applicable law.
If an order is cancelled after payment has been collected, any refund due will be processed according to applicable law and our relevant policies.
Please review your order details carefully before completing checkout.
Returns & Cancellations
Orders may be eligible for cancellation within 24 hours, provided fulfillment has not started.
Please review our Returns & Refunds Policy for complete information about eligibility, refund amounts, exclusions, and return procedures.
Unless we expressly agree otherwise, products are offered for personal or household use rather than unauthorized commercial resale.
Prices & Billing
Product prices, promotions, discounts, and offers may change without notice.
The price charged will generally be the price displayed at checkout when the order is placed, subject to correction of genuine errors and applicable consumer protection laws.
Unless expressly stated otherwise, product prices may exclude shipping, handling, taxes, customs duties, or import-related charges.
Special promotions may have additional terms that apply to the relevant offer.
By submitting an order, you confirm that you are authorized to use the selected payment method and agree to pay the applicable charges.
You agree to provide accurate billing and payment information and update your information when necessary.
Shipping & Delivery
Delivery estimates are provided for informational purposes and may vary depending on order processing, carrier operations, customs clearance, destination, and other circumstances.
We make reasonable efforts to fulfill orders within the disclosed processing and delivery timeframes.
Shipping delays may occur due to circumstances beyond our reasonable control.
Responsibility for lost or damaged shipments and the transfer of risk will be determined under applicable law and the terms governing the relevant purchase.
For details, please review our Shipping Policy .
Intellectual Property
The Services, including our branding, logos, photographs, text, graphics, product designs, videos, and other original content, are owned by Faithwright Co., our affiliates, or applicable licensors.
Such materials may be protected by copyright, trademark, and other intellectual property laws.
You may use the Services for lawful personal, non-commercial purposes.
You may not reproduce, distribute, modify, publish, commercially exploit, or create derivative works from protected materials without appropriate authorization.
The names, marks, and logos of Shopify and other third parties remain the property of their respective owners.
Optional Tools
Our Services may provide access to optional tools or features operated by third parties.
These tools may be offered on an "as is" or "as available" basis, subject to applicable law.
Your use of such tools may also be governed by the third party's own terms and privacy policies.
New features or services introduced in the future may also be subject to these Terms.
Third-Party Links
Our website may contain links to third-party websites, applications, or services.
We do not control the content, accuracy, availability, or practices of independent third-party websites.
Before interacting with an external website, please review its terms, privacy policy, and other relevant information.
Questions concerning third-party products or services should be directed to the relevant provider.
Relationship with Shopify
Faithwright Co. is powered by Shopify, which provides the e-commerce platform used to operate our online store.
Purchases made through our store are transactions between you and Faithwright LLC, doing business as Faithwright Co., rather than purchases from Shopify.
Shopify is not the seller of the products offered through our store.
To the extent permitted by applicable law, Shopify and its affiliates are not responsible for claims arising from products purchased directly from Faithwright Co.
Privacy Policy
Personal information collected through our Services is handled according to our Privacy Policy .
Shopify may also process information related to your access to and use of the Services.
You can learn more by reviewing the Shopify Consumer Privacy Policy .
Feedback & Reviews
If you submit product reviews, comments, suggestions, photographs, or other content ("Feedback"), you confirm that you have the right to provide that material.
You grant Faithwright Co. a non-exclusive, worldwide, royalty-free license, with the right to sublicense, to use, reproduce, display, distribute, and adapt your Feedback for operating, improving, and promoting our Services.
This license applies only to the extent permitted by applicable law and does not transfer ownership of your original content.
You must not submit Feedback containing unlawful, misleading, defamatory, infringing, or malicious material.
We may moderate or remove content that violates these Terms or applicable law.
Errors & Inaccuracies
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions.
These may relate to product descriptions, prices, availability, shipping costs, delivery estimates, or promotional offers.
We reserve the right to correct information and take appropriate action regarding affected orders, subject to applicable law.
If an error affects your order, we may contact you using the information supplied during checkout.
Prohibited Uses
You agree to use our Services only for lawful purposes.
Prohibited activities include:
- Violating applicable laws or regulations.
- Infringing intellectual property rights.
- Harassing, threatening, or abusing others.
- Submitting false or misleading information.
- Distributing spam, malware, or harmful code.
- Impersonating another individual or organization.
- Attempting unauthorized access to systems, accounts, or data.
- Collecting personal information about others without authorization.
- Circumventing security measures or access restrictions.
- Scraping, extracting, or commercially exploiting website content without authorization, except as permitted by law.
We may restrict or terminate access where we reasonably determine these Terms have been violated, subject to applicable law.
Automated Agents
This section applies to software or services that take autonomous or semi-autonomous actions when accessing or interacting with our Services ("Agents").
Agents must comply with applicable laws, these Terms, and any technical restrictions governing access to our Services.
Agents must not:
- Misrepresent their identity or impersonate a human user.
- Circumvent CAPTCHAs, security controls, or access restrictions.
- Continue accessing our Services after receiving a valid request to stop.
- Conduct unauthorized extraction or misuse of information.
Where required by our access rules, Agents must identify themselves accurately, including through appropriate user-agent information.
We may limit automated access through reasonable technical measures.
Termination
We may suspend or terminate access to the Services where permitted by law, including in response to violations of these Terms.
Termination does not automatically eliminate payment obligations or other responsibilities incurred before termination.
Provisions concerning intellectual property, liability, indemnification, dispute resolution, and other terms that by their nature should survive will remain applicable.
Disclaimer of Warranties
General information provided through our Services is offered for informational purposes and may be updated over time.
To the maximum extent permitted by applicable law, our Services are provided on an "as is" and "as available" basis.
We do not guarantee that website access will always be uninterrupted, error-free, or available.
Nothing in these Terms excludes express warranties, mandatory product guarantees, or consumer rights that cannot legally be excluded.
Limitation of Liability
To the fullest extent permitted by applicable law, Faithwright Co., its affiliates, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.
Such damages may include lost profits, lost revenue, loss of data, or other similar losses, where exclusion is legally permitted.
These limitations do not apply to liabilities that cannot lawfully be excluded or restricted, including mandatory consumer protections.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Faithwright Co., its affiliates, and relevant service providers against third-party claims arising from your unlawful use of the Services, violation of these Terms, or infringement of another party's rights.
This obligation is subject to applicable legal limits and does not reduce your mandatory consumer rights.
Severability
If a provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the extent required.
The remaining provisions will continue in effect where legally permitted.
Waiver & Entire Agreement
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with the policies incorporated by reference, constitute the agreement governing your use of the Services, subject to mandatory applicable law.
Assignment
You may not assign your rights or obligations under these Terms without our prior written consent, except where applicable law permits otherwise.
We may assign or transfer our rights and obligations in connection with a legitimate business transaction, subject to applicable law.
Governing Law
These Terms are governed by the applicable laws of the State of Colorado, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.
Any dispute concerning these Terms will be handled by a court of competent jurisdiction, subject to applicable venue rules and any mandatory rights available to consumers.
Headings
Section headings are provided for convenience and do not change the interpretation of these Terms.
Changes to These Terms
We may update these Terms to reflect changes in our operations, Services, or legal requirements.
The current version will be available on this page, together with its last updated date.
Material changes will be communicated where required by law. Any updated Terms will apply from the applicable effective date, subject to legal requirements.
Contact Information
If you have any questions about these Terms of Service, please contact Faithwright Co. using the information below.
For questions regarding an existing order, please include your order number when possible.
Contact Faithwright Co.
Our customer support team is available to assist with questions concerning your purchases, our policies, and the Services.
Operating as Faithwright Co.
Denver, CO 80203
United States
The address listed above is our business contact address. Please follow our separate return instructions when sending products back.